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kt990 collects only the information needed to run your account, process transactions through bKash and Nagad, and keep your access records accurate. This policy sets out what we collect, why we collect it, and the steps you can take to review, correct or question anything we hold about you.
When you open an account on kt990, we receive certain information directly from you — your registration details, the payment method you use (bKash, Nagad or Rocket), and the activity that passes through your account wallet. We also collect technical data automatically: device type, browser session identifiers, and pages accessed within the platform. This data serves a defined purpose: running your account correctly, processing deposits and withdrawals through the payment rails you have chosen, and responding to support requests you raise with us. We do not sell your personal information to third parties, and we do not use your payment data for purposes outside the account service. Where we share data — for example, with a payment processor handling a Nagad or bKash transfer — that sharing is limited to what is necessary for that transaction to complete. Retention periods vary by data category: active account data is held while your account remains open; transaction records are kept for the period required under the applicable rules of the jurisdiction in which you access the service. Access to and use of kt990 depends on your local law and the eligible regions this service covers. If you have questions about what we hold, the contact route in the support section of this page is the right place to start.
Payment data from bKash deposits or withdrawals is shared only with the processor handling that specific transfer.
Nagad transaction records are stored in your account history and are accessible from your signed-in account area.
Rocket payment details follow the same data-handling rules as other local wallet methods on this platform.
Not every digital interaction with kt990 falls under the same rules. This section draws a clear line between what this privacy policy covers and what sits outside it — so you know exactly where our obligations begin and where a third party takes over. If you follow a link away from this site, the policy of that destination applies, not ours. Your access and eligibility to use the service remain subject to your local law and the regions this platform serves.
All data collected during login, registration and account management — including device identifiers and session activity — falls within this policy. We control how it is stored and who can access it.
Deposits and withdrawals processed through bKash, Nagad or Rocket involve a payment processor. We share only the minimum data needed for that transaction; the processor's own privacy terms then apply to their handling.
Game session data and lobby navigation records are collected by us to maintain service quality. This data stays within the platform and is not linked to any external advertising network or resold.
External links, partner sites and any service you access after leaving kt990 are not covered here. We have no control over data collected by those destinations and are not responsible for their privacy practices.
You are not a passive subject of this policy — there are concrete steps you can take at any point. If you want to check what information we hold on your account, start by opening your signed-in account area; your transaction history, registered contact details and linked payment methods are visible there without needing to contact support. Where you spot an error — a wrong mobile number, an outdated email address — you can update those details directly from the account settings page. For information that cannot be changed through the account interface, or if you want to ask a specific question about how a particular data point was collected, our support route is available and the contact details appear in the section below. Raising a formal data question through support creates a written record that we respond to. We do not require you to state a legal basis before we answer a factual question about your own account. What we cannot do is alter transaction records that form part of a completed payment history — those are kept as-is for the retention period that applies to your region.
Open your signed-in account to see transaction history, linked payment methods and registered contact details. This view is available any time without contacting support.
Update your mobile number, email or other registered information directly from account settings. Changes take effect on the next session after you save them.
Send your question through the published support route. This creates a written record. We will respond to factual questions about your own account data without requiring a formal legal basis first.
If you need help beyond self-service — such as understanding what data a specific process collected — contact us through the route below and reference your account details so we can locate your records.
If anything in this policy raises a question you cannot answer by checking your account area, the routes below are the right way to reach us. We respond to data-related questions through the same support channels available for account help. Please include your registered contact detail — the mobile number or email linked to your account — so we can locate your records without delay.
Open the chat icon visible on the platform when you are signed in. State that your question relates to your privacy or account data so the support team can route it correctly.
Send your data question to the support email address listed in your account's help section. Include your registered mobile number or email so we can match your query to your account.
The help section inside your signed-in account contains published answers to common data and privacy questions. Check there first — many account data questions can be resolved without waiting for a response.
We apply access controls that limit which internal processes can read your account data, and we do not expose payment-linked records — bKash account numbers, Nagad wallet identifiers — in any outward-facing system. Cookies used on this site are session-functional: they keep you signed in and remember your last account state. We do not use advertising cookies or pass cookie data to external marketing platforms. If you clear your browser cookies, your account remains intact; you will simply need to sign in again. For data retention, active account data is held for as long as your account is open. Transaction records tied to completed bKash, Nagad or Rocket payments are held for the period required in the jurisdiction where your access is permitted. After that period, records are removed from live systems. Requesting deletion of your account triggers a review of what data can be removed immediately and what must be retained to meet applicable requirements.
Session cookies keep your account active and store your last lobby state. We do not use advertising or tracking cookies. Clearing your browser cookies logs you out but does not affect your account data or payment history.
Access to your account data is controlled at the account level. Your registered mobile number and password are the primary access credentials. Do not share them; if you suspect unauthorised access, change your password immediately from account settings.
Active account data is held while your account is open. Completed transaction records — including bKash and Nagad payment history — are retained for the period required under the rules applicable to your eligible region.
Contact us through the support route to request a correction or ask about data removal. We will confirm what can be changed immediately and what must be retained. Written requests receive a written response.
These answers cover the data and privacy questions that come up most often. If your question is not here, use the support contact route above.
We collect the details you enter during registration — your name, mobile number and email — along with the payment method you link (such as bKash or Nagad). We also collect technical session data automatically, including your device type and browser identifiers, to keep your account running correctly.
Your signed-in account area shows your transaction history, registered contact details and linked payment methods. For a broader data summary, raise the question through our support route and we will confirm what records exist on your account.
We share payment data only with the processor handling that specific transfer — for example, the Nagad or bKash gateway completing your deposit or withdrawal. That sharing is limited to the data the processor needs to complete the transaction; we do not share it for any other purpose.
Completed transaction records — including bKash, Nagad and Rocket payment history — are kept for the retention period that applies in the jurisdiction where your access is permitted. After that period, records are removed from live systems. Active account data is held while your account remains open.
Open your account settings page while signed in. Most registered details — mobile number, email address — can be updated directly there. If a field cannot be edited through the interface, contact support with the correction you need and your account reference so we can update it on your behalf.
Access to and use of kt990 depends on your local law and the eligible regions this platform serves. If access is permitted in your region, this policy applies to the data we collect during that access. We recommend checking the current eligibility position under your local law before using the service.